Golf Australia CONNECT – Update

We want to make you aware of important changes to your handicap and scoring services as part of Golf Australia’s national technology upgrade.

From 10pm AEST, Sunday, 28 September the 25-year-old GOLF Link system will be permanently shut down.

On Thursday. 2 October, the new Golf Australia Official App and golfer portal at GOLF.com.au will launch becoming your new home for handicaps, scoring history, and more.

Your new Golf ID

• Your current GOLF Link number is now your Golf ID for life.
• From Thursday, 2 October you’ll use this Golf ID to register and log in across the new Golf Australia system.

How to Register

1. Visit GOLF.com.au and go to the Sign up / Login page.
2. Enter your Golf ID – a verification email will be sent to your registered email.
3. Create a new password and confirm your profile details.
4. Download the new Golf Australia Official App from your app store.

Transition Period

During the transition, handicap services will be offline while more than 250 million scores are migrated by Golf Australia. They have provided the following timeline:

• 28 Sept – GOLF Link shuts down permanently.
• 29 Sept–1 Oct – Handicap services offline; handicaps recalculated to align with the World Handicap System.
• 1 Oct – Major cutover day. Expect interruptions and temporary redirects. We recommend avoiding handicap services and websites on this day.
• 2 Oct – New App and GOLF.com.au go live. Recalculated handicaps available to view.
• 2–10 Oct – Clubs (including ours) will transition in phases. Some may take until around 10 October. This is normal.

Competition Golf at BGC

All competitions will proceed as scheduled from Sunday, 28 September to Monday, 6 October, but will not be handicapped. Additionally, there will be no competition on Thursday, 2 October which will be exclusively dedicated to social play.

Local Help – Onboarding Champions

Reece McRae in the Golf Shop will help members register, log in and get started on the new platform.

Additional Support

If you need extra assistance, Golf Australia’s Support Team is available 7 days a week (6.30am – 8.30pm AEST):

• Email: help@golf.com.au
• Web: help.golf.com.au

This is the largest digital upgrade in the history of golf in Australia, supporting more than 450,000 golfers and 1,900 clubs. Thank you for your patience as we work with Golf Australia to make the move.

Regards

Geoff Kuehner
CEO
The Brisbane Golf Club